Shipping Policy

At Lumcasa, we offer free shipping on all orders to the United States — no minimum order required.

Shipping Destinations

• Free shipping on all orders within the United States
• We currently do not ship to international destinations.

Processing Time

Orders are processed within 1–3 business days after payment is confirmed. You will receive a confirmation email with tracking information once your order has shipped.

Delivery Timeframe

Once shipped, most orders arrive within 7–14 business days depending on your location. Larger furniture items may require additional transit time.

Order Tracking

Once your order ships, you will receive an email with a tracking number. You can use this to monitor your delivery status at any time.

Freight Delivery

Large furniture items are shipped via freight carrier. Our team will contact you to schedule a delivery appointment at your convenience.

Damaged Items in Transit

If your order arrives damaged, please contact us within 48 hours of delivery at support@lumcasa.com with photos. We will resolve the issue promptly at no cost to you.

Contact Us

Lumcasa Inc
1331 17th St #805, Denver, CO 80202, US
Email: support@lumcasa.com
Phone: +1 305-216-0966